Put It In Writing!
Email your request to [email protected].
Emergency Warranty Repair
An Emergency Warranty Request can be made if you experience total loss of heat during winter months, total loss of electricity, total loss of water, a plumbing leak that requires the entire water supply to be shut off, or total sewer stoppage (all toilets are inoperable) – a true emergency. For emergency service please immediately call the appropriate company (Plumber, Electrician, Heating & Cooling Contractor) provided to you on the Emergency Services Card at your Homeowner Orientation. After calling the emergency service numbers on your Emergency Services card, please make sure to follow-up with an e-mail to [email protected].